30-day returns
2 for €70 + free shipping
30-day returns
2 for €70 + free shipping

  Free shipping over €70  30-day returns  10% off code: HAPPYEYES10

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*Delayed shipping over the holiday period. Normal shipping will resume on January 2, 2023.*

Countries we ship to

LUMES ships to countries within Europe from our warehouse in the Netherlands. You can find a full list of the countries we ship to, how much shipping will cost and the estimated shipping time per country, below.

If you order before 3PM CET Mon-Fri, your order will be shipped on the same day. 

PLEASE NOTE: 2 for €70 offer - only countries in Europe are eligible for free shipping.


Country Shipping price Estimated delivery time (track & trace shipping)
Netherlands €4.50 Next day (if ordered before 3PM)
Belgium €5.50 Next day (if ordered before 3PM)
Germany €5.50 1-2 business days
Luxembourg €5.50 1-2 business days
United Kingdom €5.50 2-3 business days
Austria €5.50 2-3 business days
Croatia €5.50 5-8 business days
Cyprus €5.50 4-7 business day
Czechia €5.50 4-6 business day
Denmark €5.50 3-4 business days
Estonia €5.50 4-6 business days
Finland €5.50 2-4 business days
France €5.50 2-3 business days
Greece €5.50 3-6 business days
Hungary €5.50 3-5 business days
Italy €5.50 3-5 business days
Ireland €5.50 2-3 business days
Latvia €5.50 3-6 business days
Lithuania €5.50 4-6 business days
Malta €5.50 4-6 business days
Poland €5.50 2-5 business days
Portugal €5.50 3-5 business days
Serbia €5.50 5-7 business days
Slovakia €5.50 3-5 business days
Slovenia €5.50 3-5 business days
Spain €5.50 3-5 business days
Sweden €5.50 2-3 business days
Iceland €9.95 3-5 business days
Norway €9.95 2-4 business days
Switzerland €9.95 2-3 business days
Rest of Europe €19.95 6-12 business days
Canada €19.95 5-6 business days
United States €19.95 3-6 business days
Purchase your items online and have them delivered directly to your door. Here you'll find everything you need to know about delivery and managing your order. LUMES uses DHL or PostNL (depending on the country) to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and estimated delivery date.

Shipping Cost

The cost for shipping is calculated and displayed on the Checkout page before you complete your order.

You can find delivery costs at checkout, on the Order Confirmation email.

What's next?

Once your order is placed, we send information about your order by email. If you have multiple items on your order, you may receive additional emails for each item. If, for any reason, you have placed an order and have not received confirmation for the order within 24 hours, please contact us by email at orders@lumeseyewear.com and include “order confirmation not received” in the subject line.

Order Acknowledgement

The order acknowledgement email provides a summary of the items in your order. If you chose to have an item delivered, the order acknowledgement will display the delivery address and a delivery date. You can click the date to view your order details.

Shipment Notification

We'll send a shipment notification email when the item leaves our warehouse. This email includes the carrier name, tracking number, and a delivery date. You can enter the tracking number on the carrier's website to track the status of your order.

Carrier Delivery Options

LUMES chooses which carrier will deliver your shipment, and some of our shipments require a signature. Your Shipment Notification email will tell you whether a signature is required. The carrier may also require a signature at their discretion. The carrier may make subsequent delivery attempts before returning the shipment to LUMES. Once your order has prepared for shipment or has shipped, we are unable to change the shipping address.

Pick up package at carrier's local facility

After the first delivery attempt, you can request to pick up your package at our carrier's local facility. Call the number on the carrier's Delivery Notice and inform the carrier you'd like to pick up your package in person.

To pick up your package from the carrier's local facility, you'll need:

  • The Delivery Notice
  • Government ID (driver's license, passport) that matches the package name and address
  • Second ID with your name on it (credit card, social security card)

The carrier can release the package only to the person included on the shipping address.

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